PhilHealth members may now request transfer to a preferred YAKAP clinic
PhilHealth has set rules allowing YAKAP beneficiaries to move to a different primary care clinic, with timing depending on whether they have had their first patient encounter.
The Philippine Health Insurance Corporation (PhilHealth) has announced that beneficiaries of its YAKAP primary care programme can now ask to be reassigned to a different YAKAP clinic, according to Mindanao Times. The agency said the change gives members more flexibility in where they get primary healthcare services.
When a member can transfer depends on whether they have completed their first patient encounter (FPE). Those who have not yet had their FPE may apply for a transfer at any point in the year, and approved requests take effect right away. Those who have already completed their FPE may only apply during the fourth quarter, from October to December, and approved transfers will take effect on January 1 of the following year.
To apply, members must go to any PhilHealth Local Health Insurance Office (LHIO), where they will undergo member verification and liveness checking through the PhilHealth Check Utility (PCU). Applicants who cannot complete PCU verification, including those whose PhilSys registration is not yet finalised, may instead present one valid government-issued ID or other acceptable documents, along with a completed Primary Care Selection Form.
Members who cannot file the request in person may send a representative carrying an authorisation letter and valid IDs for both the member and the representative. PhilHealth said beneficiaries will be notified by email once their transfer to the new YAKAP clinic is approved.
For questions and assistance, members may call the PhilHealth Action Center at (02) 8662-2588 or visit the nearest PhilHealth Regional Office or Local Health Insurance Office.
Why it matters for Davao
Davao City residents enrolled in YAKAP who want a more convenient primary care clinic can apply for a transfer at a PhilHealth Local Health Insurance Office, keeping in mind the October-to-December window if they have already had their first patient encounter.
This article was written by the DavaoNews desk with AI assistance, using reporting by Mindanao Times. Facts come from the original report, which we credit and link below. Our editorial policy
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